Our client is a leading multinational B2B Credit Management Group with head office in UAE and specializing in Business Debt Collection. Their clientele base range from Transnational Banks, Credit Insurers, Manufacturing Companies, Accounting & Legal Firms and a wide range of Multinational companies around the world. They are looking for an experienced debt collector based in Nairobi and who can handle high value corporate collection cases across EAST AFRICA including Kenya, Uganda, Tanzania and Ethiopia.
Representing large international (& domestic) clients in order to collect overdue accounts
Examining and analyzing the claim documents to assess recovery prospects of the claimed overdue account
Interacting with debtors over phone, through mails or by visits for face-to-face meetings to resolve matters of the outstanding payments
Negotiating a reasonable settlement in case of disputes and to ensure recovery as per the settlement
Keep a track of the matters where debtors have furnished payment schedules and to ensure adherence by those debtors
Recording & maintaining interactions with the debtors and the payment proposals submitted by them in the relevant ERP sections
Keeping the respective case managers updated and informed on all developments in all cases placed by them
Preparing weekly and monthly reports
Skills & Competencies
Sound commercial skills
Problem solving and negotiation skills
Good local dialect spoken, Speak fluently in both English and Swahili
Good communication and presentation skills
Good commercial negotiation and communication skills
Good project and time management skills
Knowledge of business and management principles
Strong analytical skills
Ability to overcome objections and close the deal
Goal oriented and persistent
Degree or above, majoring in Law, Economics, Finance, Business and other related fields.
Proficient in MS Office – particularly Excel to maintain records and analyses performance.
5 years plus working experience as a debt collector in a commercial environment
How To Apply
Qualified candidates should send their CVs quoting relevant skills, qualifications and experience to firstname.lastname@example.org
Only the shortlisted candidates will be contacted.