The job description is for a customer service position that requires excellent communication skills to assist customers of various internet companies with web development inquiries. The successful candidate will be expected to diagnose and solve customer problems, communicate effectively via email and chat in fluent English, coordinate effectively with peers and their manager, and contribute to a high-performance and friendly workplace culture.
The ideal candidate should have at least one year of experience in a similar role, excellent written and verbal English communication skills, strong problem-solving skills, and a demonstrated ability to code with PHP or MySQL. Experience with eCommerce sites or WordPress CMS is also desirable.
The company offers a work-from-home arrangement and the opportunity to work with clients in the USA, EU, and elsewhere. As a high-growth startup, Influx provides a fair and open culture and the chance to work with professional and motivated colleagues from around the globe.
Influx is a company that provides on-demand customer service for brands and tech companies, 24/7, every day of the year, utilizing agents and managers working around the globe, as well as training, QA, data, and insights to achieve this goal.
